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Skip the Waiting Room: Get Maple

May 2, 2017 By Lena

I often joke that if you search through my browser history… you will be mortified.

Look, it’s not that I have extraordinarily strange or off-the-cuff search terms; it’s just that I search health-related subjects – you know, those pertaining to symptoms and/or side effects – here and there. Okay, frequently. Fine, ALL THE TIME.

You too? Fellow hypochondriacs, I may have found the answer.

It’s no secret that more and more Canadians rely on “Dr. Google” for health advice. We want information – fast – and we don’t always have the time to wait in a doctor’s office for, ahem, professional advice.

Notice that I italicized professional advice? That’s because there’s a clear difference between seeing a qualified doctor vs. an internet search; Dr. Google does not diagnose – he simply leads you down a dark path where 80% of the time, your symptoms point to cancer. I know, I’ve been there, too.
drBut *why* do we put so much faith in random information online? It’s quite simple – we are short on time, short on patience, and when we want our questions answered (especially those related to our health), we want the information at our fingertips. But did you know that 50-70% of diagnoses do not require a hands-on physical examination? Using telemedicine, doctors are already safely and effectively treating millions of patients around the world for common medical conditions, including: eye and ear infections, cold and flu, urinary tract infections, allergic reactions, skin issues and rashes, vomiting and diarrhea, sexual health issues, mental health concerns, and many more, as well as providing sick notes and prescribing medications online as necessary.

That’s why I want to introduce you to Maple. 

Maple allows people to see a physician online within minutes, twenty-four hours a day, seven days a week, anytime, anywhere. You can skip the crowded waiting room, the need to take a day off, and most importantly, the dreaded online search, when you need to see a doctor. Whether you require a prescription, sick note, or a diagnosis for your symptoms, you can use Maple to request an online medical consultation with a Canadian licensed physician.
tour-videochatCurrently, Maple is available in Ontario, British Columbia, Nova Scotia, Manitoba and Prince Edward Island, Canada. If you are a resident of these provinces, you can use Maple from anywhere, including when you’re out of the country. (If you are a visitor to either of these provinces, you can use Maple during your stay in the province.) Since I travel with my family frequently, I appreciate the peace of mind that I’ll always have a doctor on call to answer my questions.

Now it’s important to note that Maple is a complement to the current care delivery system, not a substitute. Yes, you’ll still need to see a doctor in person if your leg is broken! However, through secure video, audio or text chat, physicians can privately consult with patients, diagnose symptoms and write prescriptions and sick notes. And by helping move suitable primary care visits out of hospitals and into the community, Maple helps reduce strain on busy and over-crowded ERs and clinics, while offering patients a convenient and comfortable alternative to physical care facilities.
tour-symptomsSo here’s the deal. You may have more questions, and here’s a handy list of FAQ’s. I can probably answer your most burning question: there is a fee to use Maple. Their services are not covered by provincial health plans, but when you need to see a doctor on Maple, they offer simple pay-per-visit pricing:

$49 weekdays 8am to midnight ET
$79 weekends 8am to midnight ET
$99 midnight to 7:59am ET

In addition, they offer annual memberships that give you access to unlimited visits, so you can enjoy the peace of mind of having a doctor on call twenty-four hours a day, seven days a week. The pricing is $359/year for Personal Memberships (unlimited visits for you) or $579/year for Family Memberships (unlimited visits for you and all of your family members).

Less than $50 per month to have a doctor on call for your entire family, every day for the entire year? You know what I’m interested in.

This is my introduction. I’m trying Maple as we speak, and I’ll be able to report back within the month to tell you about my experience. In the meantime, if your Google search is similarly filled with hypochondriacal tendencies, perhaps it’s time to get Maple.

Want $25 off your first Maple consultation or membership? Just for my readers, register with Maple (no obligation to purchase a consultation) and you’ll automatically receive a $25 credit. Click here.

I have been provided with a complimentary family membership to Maple in order to review the service. The opinions on this blog, as always, are my own.

Filed Under: Family Tagged With: maple, online physician, telemedicine

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Reader Interactions

Comments

  1. Judy Cowan

    May 2, 2017 at 8:01 pm

    Sounds like a handy service to know about, thank you.

  2. Marissa

    May 3, 2017 at 7:31 am

    Seems like a good plan especially for seniors who don’t drive and depend on their family to drive them to the doctor’s office. Rather than calling the pharmacist with your questions who is not available 24/7 in most pharmacies, this service gives you peace of mind having a doctor on call 24/7.

  3. Flroence Cochrane

    May 3, 2017 at 8:26 am

    Nice to see a service like this. I am always saying don’t believe Dr. Google. Too many opinions.

  4. Susan T.

    May 3, 2017 at 12:07 pm

    This is a great idea! My mom is notorious for visiting Dr. Google and it drives me crazy. With this she could see an actual doctor online. Hopefully it’s in Alberta soon!

  5. kathy downey

    May 3, 2017 at 5:35 pm

    That sure sounds like a wonderful service !

  6. Kristy

    May 3, 2017 at 6:47 pm

    Dr. Google is the worst (although sometimes right). I can see this service being really helpful for busy families.

  7. Athena

    May 3, 2017 at 9:04 pm

    Thanks for sharing!

  8. Alayne Langford

    May 3, 2017 at 9:47 pm

    Thank your Lena for your ongoing review. Please let us know how it goes, as this type of consultation seems to be what’s going to be happening for a lot of us in the future!

  9. Julie Hartwig

    May 4, 2017 at 12:50 pm

    I am terrible for googling health issues online… nothing good comes of it…this sounds like a much more sensible solution!

  10. Stephanie

    May 4, 2017 at 1:17 pm

    That is actually really cool. It could come in handy, I never knew this existed

  11. Krista M

    May 5, 2017 at 12:31 pm

    Oh I really hope this comes to Alberta! I am all for any program that helps reduce the amount of people in doctor’s waiting rooms with issues that can be handled in a much more efficient manor!

  12. kristen visser

    May 5, 2017 at 3:25 pm

    well this is really cool! This is the first time hearing about Maple! will have to let hubby know about this

  13. nicky

    May 6, 2017 at 11:46 am

    This sounds super convenient! I hadn’t heard about Maple before – I will be looking into this!

  14. Jenn Erin

    May 6, 2017 at 5:39 pm

    I love this idea. I am a bit of a hypochondriac and this would definitely help give me a peace of mind if I am feeling ill.

  15. ivy pluchinsky

    May 7, 2017 at 11:14 am

    This sounds like a good service to have!

  16. caryn salageanu

    May 7, 2017 at 8:00 pm

    I have to say that Maple sounds like a really great service! I have never heard of it before today and will be checking it out!

  17. Kristi Friesen

    May 7, 2017 at 11:00 pm

    I had never heard of this! I’ve been guilty of consulting Dr. Google many a time. This would be great, glad to know now.

  18. Donna Wilson

    May 10, 2017 at 7:10 pm

    I’ve never heard of this service before. Good to know.

  19. Carole D

    May 10, 2017 at 10:31 pm

    That is good to know! I love to google but I walways go to the DR if not well as I don’t trust google as like you said they are not DR.

  20. Stephanie LaPlante

    May 14, 2017 at 3:27 pm

    I’m definitely looking into that! I use Dr Google quite a bit and to be honest, he scares me. I much rather use an expert.

  21. Jill Reese

    May 16, 2017 at 11:22 am

    I’ve never heard of this service but it is definitely good to know for future reference!

  22. kathy downey

    May 18, 2017 at 2:58 pm

    I’ve never heard of this service before,interesting!

  23. LUZVIMINDA GUNTER-SMITH

    May 25, 2017 at 9:21 am

    Such perfect plan for on the go appointment. Need to try as I am sick today too.

  24. Treen Goodwin

    May 30, 2017 at 11:05 am

    Wow that’s different , thanks for sharing , great to know about :)

  25. Elizabeth Matthiesen

    May 30, 2017 at 2:26 pm

    Not for me, I’d much rather go to see my doctor personally. I can get appointments the next day at the latest and if it’s an emergency I can see one of the other Drs in the practice if my own has no time that day. Drs gather a lot of info just by looking at you and noticing different signs.

  26. Lushka Smith

    June 12, 2017 at 7:50 am

    Glad to know it’s available in Manitoba.

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Lena Almeida

Toronto Blogger, Social Media Strategist for Listen to Lena Inc. Television & Radio Personality, Columnist and Speaker. Family Travel Expert. Star Wars Fanatic. Perfecting the Art of Conversuasion. Read More…

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